![E-store Solves Manufacturers Parts direct Challenges](https://www.altaresources.com/wp-content/uploads/2022/10/CaseStudy_E-Store_Solves_page-image.png)
E-store Solves Manufacturers Parts direct Challenges
A leading durable-goods manufacturer awarded Alta Resources with the execution and management of its multichannel customer care, including phone and email. The self-service e-store created by Alta Resources solved the manufacturer’s parts-direct challenges while creating a best-case scenario in CX.