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News & Insights
News & Insights

Empowering Agents in the Changing CX Landscape

In regaining a sense of excitement for collaboration and continued advancement in the distributed work environment, companies are strategically investing in their employees and can adequately equip them to handle their day-to-day workflow.

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Thought leadership.
Insights on outsourcing.

Let Alta help optimize your outsourcing. You can learn new ways to personalize service. Discover more about the industry. See how to boost efficiencies and increase savings. It’s important insight at its Alta best, updated regularly. Have a look.

Latest Resources.
Download the tools. Upload the knowledge.

Here you’ll find case studies, white papers, and more on the business and practical sides of outsourcing. All useful tools and information you can quickly download, all compliments of Alta.

News & Events

May 27, 2022

Contact Center Week – Vegas | Las Vegas, NV | June 20 – 23, 2022

Contact Center Week – Vegas: The World’s Largest Customer Contact Event Series June 20 – 23, 2022 | Caesar’s Forum | Las Vegas, NV Customer Contact Week returns to Las Vegas for the world’s largest contact event series! This event is brimming with cutting-edge content from an unmatched collection of the top executives and business […]
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May 27, 2022

Join us at CCW Vegas, June 20 – 23, 2022

Join us at CCW Vegas, June 20 – 23, 2022 Alta Resources is a proud sponsor of CCW’s Las Vegas event. Come see us at booth #820 Customer Contact Week returns to Caesars Forum, Las Vegas next month (June 20-23, 2022). This event is filled with cutting-edge content from an unmatched collection of the top […]
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April 5, 2022

Alta Breaks Its Own Employee Engagement Records

Alta Breaks Its Own Employee Engagement Records Alta prioritized employee engagement over five years ago, and employees are responding positively. Jim Beré, Chairman & CEO of Alta stated, “Since partnering with Gallup, we’ve experienced results that show our engagement efforts are working. Employees are feeling heard and valued, and there’s nothing more meaningful than that.” […]
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Upcoming Events

March 17, 2022

2022 SOCAP Spring Symposium | Phoenix, AZ | May 1 – 3, 2022

2022 SOCAP Spring Symposium: Discovering New Pathways May 1 – 3, 2022 | The Wigwam Resort | Phoenix, AZ Alta Resources, along with SOCAP International, are turning up the heat at the 2022 Spring Symposium : Discovering New Pathways being held at the historic Wigwam Resort in Phoenix, AZ, May 1 – 3, 2022. Join… Read more

March 17, 2022

Customer Contact East: A Frost & Sullivan Executive MindXchange | Fort Lauderdale, FL | April 3 – 6, 2022

Customer Contact East: A Frost & Sullivan Executive MindXchange April 3 – 6, 2022 | Fort Lauderdale Marriott Harbor Beach Resort & Spa | Fort Lauderdale, FL Alta Resources is extremely excited to be a sponsor of Customer Contact East: A Frost & Sullivan Executive MindXchange, a customer-obsessed, relationship-building event… Read more

March 7, 2022

Customer Contact East: A Frost & Sullivan Executive MindXchange

Alta Resources is proud to be a sponsor of Customer Contact East: A Frost & Sullivan Executive MindXchange, a customer-driven and relationship-building event. Customer Contact East will prepare attendees for the future of customer care by providing pragmatic real-world experiences, insight, best practices and tools for embracing a new era in customer… Read more

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