Alta Resources is proud to be part of the 2023 Customer Contact East: A Frost & Sullivan Executive MindXchange! This event is a great opportunity to connect with industry leaders and innovators, share best practices, and learn about the latest trends in customer service. This year’s theme is Turning Disruption Into Opportunity.

Alta’s own Amy Bouthilet, Vice President Global Talent, will be facilitating the session: Satisfy Your Employees’ Engagement Craving, Tuesday April 25 at 1:30pm (EST). She leads a discussion examining “The Great Resignation” and “Quiet Quitting” and the difficulty on knowing what employees expect. Many companies are investing in engagement programs but are not seeing the anticipated results and are confused on what to do next. Let’s satisfy your employees’ engagement craving using proven data and build an actionable roadmap to highly engaged customer experiences.

Key take-aways from this session:

• Framework and success factors of a sustainable employee engagement program
• Proven data outlining the effects of engagement
• Best practices for building and implementing your own employee engagement program

Don’t miss this opportunity to learn, network, and grow! Register now and join us at the Customer Contact East MindXchange 2023.