Alta Resources Event Coverage

April 15, 2023

Alta Resources is thrilled to announce our participation in two outstanding customer experience events this April: the 2023 Customer Contact East Frost & Sullivan Executive MindXchange and the SOCAP Spring Symposium. We are proud to be part of these prestigious gatherings, where we will connect with industry leaders, share best practices, and learn about the latest trends in customer service.

2023 Customer Contact East Frost & Sullivan Executive MindXchange

From April 23-26, join us at the Marriott Harbor Beach Resort and Spa in Fort Lauderdale, Florida for this incredible event. This year’s theme, Turning Disruption Into Opportunity, promises insightful discussions and innovative ideas.

Amy Bouthilet, our Vice President of Global Talent, will facilitate the session “Satisfy Your Employees’ Engagement Craving” on Tuesday, April 25 at 1:30 pm (EST). This session will delve into the challenges of employee engagement and provide an actionable roadmap to create highly engaged customer experiences.

Key takeaways from Amy’s session include:

Don’t miss this opportunity to learn, network, and grow! Register now and join us at the Customer Contact East MindXchange 2023.

SOCAP Spring Symposium 2023

From April 30 to May 2, we will be participating in the SOCAP Spring Symposium in Columbus, OH. This event features an impressive lineup of speakers, panel discussions, and workshops, covering a wide range of topics relevant to customer care professionals.

Amy Bouthilet will also be contributing to this event, sharing her expertise and insights. Key topics to be covered during the symposium include advancements in conversational AI, workforce optimization, employee experience, and more.

In addition to the informative sessions, attendees can enjoy numerous networking opportunities, a scavenger hunt, and a Casino Night Party. The symposium also features several keynote speakers, including David Sax, Jon Harris, and Olympian Johnny Quinn.

Join us in Columbus for this fantastic event, and let’s work together to strengthen our skills, build connections, and enhance the customer care industry. See you at the SOCAP Spring Symposium 2023!

Mark your calendars for these exciting events in April, and join Alta Resources as we learn, network, and grow alongside industry leaders and innovators. We look forward to sharing our experiences and insights with you upon our return. Stay tuned for updates from these exceptional customer experience gatherings!