Alta Resources is proud to host the 2026 CX Leadership Summit, an exclusive, invitation-only gathering designed for senior customer experience leaders and industry experts. Set against the backdrop of Naples Yacht Club, this one-day summit will foster candid, peer-level dialogue around the most pressing challenges shaping CX today — including cost pressures, evolving customer expectations, AI enablement, cyber risk, analytics, and long-term partnership models.

The program will feature keynote insights from Brittany Hodak, bestselling author and CX strategist, on building “superfan” customers through intentional experience design, as well as perspectives from Matt Gorham, former senior FBI cyber executive and PwC cyber innovation leader, on the evolving threat landscape and its impact on brand trust and enterprise risk.

Designed to be discussion-based and grounded in real-world experience, the summit will prioritize meaningful conversations, actionable takeaways, and executive-level connection. Attendees will also have the opportunity to join a sunset boat cruise on May 6 and optional content sessions on May 8 to extend the experience.